Privacy and Cookie Policy
Bay Plastics (We) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.bayplastics.co.uk and/or www.plasticstockist.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Bay Plastics Limited of Tyne Tunnel Trading Estate, North Shields, Tyne and Wear, NE29 7UZ.
- INFORMATION WE MAY COLLECT ABOUT YOU
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our sites www.bayplastics.co.uk or www.plasticstockist.com (our sites) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our sites, subscribe to our services, search for a product, place an order on our sites and when you report a problem with our sites. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
- Information we collect about you. With regard to each of your visits to our sites we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
When you view the website, we may store some information on your computer. This will be in the form of a 'cookie' file. A cookie is a small data file created on the PC. We use cookies to store information that is then used by the website to enhance your experience by making the site easier to use. The information stored in any cookie used within the website is relevant only to the technical use of the website.
Cookies are used to improve your customer experiences, for example
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page e.g. username and password, your postcode;
- remembering your shopping cart contents for the next time you log on;
- measuring how you use the website so we can make improvements and enhance the experience;
- measuring how many people are using services,
To learn more about cookies and how to manage them, visit AboutCookies.org.
The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them, please contact us for further information.
|
Name
|
Typical Content
|
Expires
|
|
Google Analytics sets cookies to help measure site analytics and performance to improve service. Measuring the number of visitors to the website and volumes of usage will help us improve the user experience. User data is all amonymous. You can find more information on Googles analytics service and the privacy policy at:
http://www.google.com/analytics/learn/privacy.html
|
|
_utma
|
randomly generated number
|
2 years
|
|
_utmb
|
randomly generated number
|
30 minutes
|
|
_utmc
|
randomly generated number
|
when you close your browser
|
|
_utmx
|
randomly generated number
|
2 years
|
|
_utmxx
|
randomly generated number
|
2 years
|
|
_utmz
|
randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)
|
6 months
|
|
Session cookies are used on the Plastic Stockist website to remember your log-in and your shopping cart details for you. These are necessary functions for the usability of the website and if disabled may cause site errors. For more information on session cookies; http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
|
|
Asp.net_Session ID
|
randomly generated number
|
1 year
|
|
Plasticstockist_settings
|
randomly generated number
|
1 year
|
Cookies are used to improve the customer experience and user experience, particularly for repeat visitors. The default setting for most browsers is to accept cookies. Cookies are in common use and are generally considered to be acceptable. If you prefer not to accept cookies or to be warned when one is being used, you can update the settings of your Internet browser with your preferences.
- USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us at support@bayplastics.co.uk
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
- Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
- DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Bay Plastics Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Bay Plastics Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@bayplastics.co.uk
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
- CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@bayplastics.co.uk.